Shipping policy

Shipping Information

Order Processing

Every order is handled with care to meet our performance and quality standards.

  • Orders are processed within 24–48 business hours after payment confirmation
  • Each product undergoes a quality check before being packed
  • Orders placed on weekends or public holidays are processed the next working day
  • Once packed, orders are handed over to trusted courier partners for dispatch

You will receive an order confirmation email followed by a shipping confirmation once dispatched.

Shipping Timelines

We work with reliable logistics partners to ensure timely delivery.

  • Standard Shipping: 4–7 business days after dispatch
  • Express Shipping: 2–4 business days (available on select locations)

Delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or regional restrictions.

Shipping Coverage

We currently ship to most serviceable locations.

  • Nationwide shipping across major cities and towns
  • Remote or rural locations may require additional delivery time
  • International shipping availability depends on destination country

Shipping availability and delivery estimates are automatically calculated at checkout.

Order Tracking

Tracking your order is simple and convenient.

  • Tracking details are shared via email and SMS after dispatch
  • You can monitor real time shipment progress using the tracking link
  • Tracking information may take up to 24 hours to activate

If you do not receive tracking details within 48 hours of dispatch, please contact our support team.

Shipping Charges & Duties

Shipping costs are calculated based on your location and order value.

  • Shipping fees are displayed clearly at checkout
  • Free shipping may apply during promotions or minimum order offers
  • For international orders, customs duties or taxes (if applicable) are the responsibility of the customer

We do not control customs clearance delays or additional charges.